Last Updated: February 6, 2026
The data controller responsible for processing on this website is:
HyperUnlock
Untere Dammstr. 24
42653 Solingen
Germany
Email: contact@hyperunlock.com
Telegram: @hyperunlock
Website: hyperunlock.com
For data protection inquiries, you can contact us using the contact details above.
The protection of your personal data is important to us. This Privacy Policy informs you about what data we collect, for what purpose, and on what legal basis. We process your data exclusively in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
When using our services, we collect the following data that you provide to us:
Our website uses cookies for essential functionality and analytics. For detailed information about cookies, please see our Cookie Policy.
We process your data for the following purposes:
| Purpose | Description |
|---|---|
| Contract Fulfillment | Providing technical services (bootloader unlock, unbrick, ROM installation) |
| Communication | Contact, support, instructions, and service updates |
| Payment Processing | Processing payments via third-party providers |
| Security | Protection against fraud and abuse |
| Legal Obligations | Compliance with tax and legal obligations |
| Service Improvement | Analysis and optimization of our services |
The processing of your data is based on the following legal bases under GDPR:
We store your personal data only as long as necessary for the respective purposes:
| Data Type | Retention Period |
|---|---|
| Contract Data | Duration of contract fulfillment + 3 years (tax retention obligation) |
| Communication Data | Until complete service delivery + 6 months |
| Payment Data | 10 years (commercial retention obligation) |
| Device Data | Until complete service delivery + 30 days |
Your data will only be shared with third parties in the following cases:
These service providers process your payment data according to their own privacy policies and GDPR requirements.
Our website is hosted by [Your Hosting Provider]. The hosting provider has access only to server data necessary for website operation.
We may disclose your data if we are legally obligated to do so (e.g., upon official request by law enforcement or tax authorities).
Some of our service providers (e.g., Telegram, PayPal, Paddle) have servers outside the EU. Data transfer is based on:
We ensure that all international data transfers comply with GDPR requirements and that your data receives adequate protection.
Our website uses cookies for essential functionality and analytics. We use cookies managed through Iubenda's consent solution.
You can manage and reject cookies through our cookie consent banner or in your browser settings. However, rejecting cookies may affect the functionality of the website.
For detailed information about the cookies we use, please see our Cookie Policy.
You have the following rights regarding your personal data:
You have the right to obtain information about the personal data we process about you, including details about the processing activities.
You have the right to request the correction of inaccurate or incomplete personal data.
You have the right to request the deletion of your personal data, provided there are no legal retention obligations or other legitimate grounds for continued processing.
You have the right to request the restriction of processing of your personal data under certain circumstances.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit this data to another controller.
You have the right to object to the processing of your personal data based on legitimate interests (Art. 6(1)(f) GDPR).
If processing is based on your consent, you can withdraw your consent at any time with effect for the future. This does not affect the lawfulness of processing based on consent before its withdrawal.
You have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
Competent Supervisory Authority for Germany:
[Your competent state data protection authority]
Or the data protection authority of your place of residence
General contact for German data protection authorities:
www.bfdi.bund.de
To exercise any of your rights, please contact us using the contact information provided in Section 15. We will respond to your request within 30 days.
We implement technical and organizational security measures to protect your data:
Despite all security measures, absolute security cannot be guaranteed. Please do not transmit highly sensitive data through unencrypted channels. For sensitive communications, we recommend using Telegram's end-to-end encrypted secret chats.
Our services can be used by persons of any age. However, minors under 16 years of age require the consent of their legal guardians for us to process their personal data.
If we determine that we have processed personal data from minors under 16 without appropriate parental consent, we will delete this data promptly.
If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us immediately.
We reserve the right to change this Privacy Policy to adapt it to changed legal situations or changes to our services and data processing practices.
When we make material changes to this Privacy Policy, we will notify you by updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
Continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
If you have questions about data protection, wish to exercise your rights, or have any concerns about how we handle your personal data, please contact us:
Response Time: We will respond to your inquiry within 30 days as required by GDPR. If your request is complex or we receive multiple requests, we may extend this period by an additional 60 days, in which case we will inform you of the extension and the reasons for the delay.